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Hakone Hisui Hotel, Hakone

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From328US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

837 Sengokuhara, Hakone, Japan, 250-0631

Hakone Hisui is a 5-star ryokan located in the scenic Hakone region of Japan, known for its hot springs and natural beauty. It offers unique accommodations with private hot spring baths in select rooms, enhancing the traditional Japanese lodging experience. The hotel features both a sauna and a public bath, ensuring guests can fully enjoy the benefits of the mineral-rich waters. Additionally, it is conveniently situated near several popular attractions, including the Hakone Ropeway and museums.

Location

Hakone Hisui is situated approximately 10 minutes by car from Ohiradai and 56 miles from Oshima Airport. The location allows easy access to numerous cultural and natural attractions, such as the Museum of The Little Prince and local temples. Public transport options are available nearby, facilitating convenient travel throughout the Hakone region.

Rooms

Each air-conditioned room at Hakone Hisui is designed for comfort, equipped with a desk, minibar, refrigerator, and flat-screen TV. Most rooms offer a terrace or balcony with views, along with a private bathroom featuring a bidet, separate shower, and bathtub. Guests can also enjoy complimentary bottled water and hair dryers in their accommodations. Selected rooms include private hot spring baths for a more personalized experience.

Eat & Drink

The hotel's restaurant, ICHIYUU, serves a complimentary local cuisine breakfast daily, featuring à la carte and Asian options. Dinner requires prior check-in, providing an exclusive menu that focuses on local ingredients. Guests can unwind in the lounge bar, ideal for enjoying a favorite drink after a day of exploration. Room service is available for those who prefer dining in.

Leisure & Business

Guests can indulge in a variety of leisure activities, including access to an indoor mineral hot spring, sauna, and massage services. The ryokan also features a shared lounge and garden for relaxation. For business needs, amenities include complimentary WiFi, a 24-hour front desk, and luggage storage. Recreational options like karaoke and body treatment services are also offered onsite.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
5 persons
66 m² 
Bed options:
2 Single beds
Shower
Heating
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Standard Triple Room
Max:
3 persons
50 m² 
Bed options:
2 Single beds
Shower
Heating
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Deluxe Triple Room
Max:
3 persons
56 m² 
Bed options:
2 Single beds
Shower
Heating
Check Prices
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Hakone 2.8 mi
Airports
Oshima (OIM) 55.0 mi
Tokyo International (HND) 61.5 mi
Train
Togendai Station 2.3 mi
Gora Station 2.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant

Business

  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

837 Sengokuhara, Hakone, Japan, 250-0631
Map view
837 Sengokuhara, Hakone, Japan, 250-0631
Nearby
Museums
Museum of The Little Prince in Hakone
800 ft
Museums
Lalique Museum Hakone
800 ft
82 Sengokuhara
Choanji Temple
800 ft
Parks
Hakone Botanical Garden of Wetlands
800 ft
817-580 Sengokuhara
Hakone Bushi-no-Sato Museum
800 ft
817 Sengokuhara
Hakone Shisseikaen
800 ft
Restaurants
Le Train
1600 ft
186-1 Sengokuhara Hakone Lalique Museum
Tsubosen Kaennokomichi
1200 ft
Sengokuhara
Lys
1800 ft
186-1 Sengokuhara Hakone Lalique Museum
Kamaya
900 ft
817 Sengokuhara
Hakone Sushi
900 ft
817 Sengokubara
Chaina House
1200 ft
164-1 Sengokuhara
Azure Moon
1800 ft
184 Sengokuhara
Restaurant le Petit Prince
1900 ft
909 Sengokuhara Musee du Petit Prince de Saint

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Comfortable Rooms
Nice Staff
Limited English
Average Dining
7.6/10
Very good
Rooms
8.8
Location
7.9
Service
7.1
Dining
6.3
Guest reviews
7.6/10
based on 20 review
8.5
8.5/10based on 13 review
Tommy
United Kingdom, June  2024
7.4/10

The hotel offers comfortable rooms with a separate tatami area and two beds, above 600 euros, with a view of a beautiful garden. The service, while friendly and helpful, is challenged by limited English proficiency. The location is best accessed by self-driving, though a shuttle is available, with wonderful onsen facilities in beautiful Hakone. Dining options are average.

Rooms
8.0
The rooms were comfortable, with a separate tatami area and a bedroom area with two beds, offering a view of a very beautiful garden.
Service
7.0
The staff, although they don't speak much English, were nice and tried their best to be helpful.
Location
9.0
The hotel is best accessed by self-driving, with a shuttle available, situated in beautiful Hakone with wonderful onsen facilities.
Dining
5.0
The dining experience was very average with limited options.
Facilities
8.0
The hotel provides onsen facilities and other amenities for a pleasant stay.
Norman
United States of America, May  2024
7.0/10

My stay at the hotel was a mixed experience. The rooms were spacious, nicely decorated, and very comfortable, with a separate tatami area and two beds, which was great. The service, while the staff didn't speak much English, they were still nice and tried their best to assist. The location, although best accessed by self-driving, had wonderful onsen facilities, and the beautiful attractions nearby were easily reachable. Unfortunately, the dining options were very average, and the facilities could be improved.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
7.0
The staff was nice and helpful.
Location
8.0
The hotel is best accessed by self-driving and has wonderful onsen facilities and nearby attractions.
Dining
5.0
The dining experience was very average.
Facilities
6.0
Facilities could be improved.
Judith
United States of America, May  2024
8.0/10

I was delighted with my stay at this hotel. The rooms were spacious, beautifully decorated, and incredibly comfortable, with a separate tatami area and two cozy beds. The private onsen bath inside the bedroom was a luxurious touch. The service, while lacking fluency in English, was still pleasant and helpful. The location, although slightly obstructed by a sheet, was convenient, especially for self-driving guests, and offered wonderful onsen facilities. The dining experience was good overall, and the facilities were well-maintained. Price may vary, but the value for money was reasonable.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable, featuring a beautiful private onsen bath.
Service
7.0
The staff, although not fluent in English, were nice and tried their best to assist me during my stay.
Location
8.0
The hotel is best accessed by self-driving, with a shuttle available, and offers a fantastic setting within the Hakone area.
Dining
7.0
The dining experience was also good, offering a variety of dishes with some average options.
Facilities
9.0
The facilities were impressive, especially the onsen amenities, ensuring a delightful stay.
Pete
United Kingdom, April  2024
7.6/10

The hotel offers spacious rooms with a separate tatami area and a bedroom area with two beds, beautifully decorated and very comfortable, overlooking a stunning garden. The service, although limited in English, is friendly and helpful. The location, although best accessed by self-driving, is convenient for exploring the attractions in beautiful Hakone. Dining options vary from average to good. The facilities are adequate for a comfortable stay.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable with a view of a beautiful garden.
Service
7.0
The staff, though lacking fluency in English, are nice and try to assist guests.
Location
8.0
The hotel is best accessed by self-driving and is located in beautiful Hakone with attractions nearby.
Dining
6.0
The dining experience ranged from very average to good with various salad options.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
John
United States of America, March  2024
8.0/10

I had an incredible stay at this hotel! The rooms were spacious and beautifully decorated, with a separate tatami area and a bedroom with two very comfy beds. The private onsen bath in the bedroom was a luxurious touch. The service was friendly and accommodating, despite some language barriers. The location, though not easy to access without self-driving, was surrounded by beautiful scenery and had amazing onsen facilities. The dining experience was hit or miss, but the Mediterranean food was a highlight. The facilities were top-notch, making my stay truly relaxing and enjoyable.

Rooms
9.0
The rooms were nice, huge, and very comfortable with a beautiful private onsen bath inside the bedroom.
Service
7.0
Despite the language barrier, the staff was nice and tried their best to assist me.
Location
8.0
The hotel is best accessed by self-driving and offers a wonderful onsen experience in a picturesque setting.
Dining
7.0
The dining experience was a mix of average and good, with the Mediterranean food standing out.
Facilities
9.0
The facilities were impressive, providing a range of convenient amenities for a luxurious stay.
Bernard
United Kingdom, February  2024
7.8/10

My stay at the hotel was a lovely experience overall. The spacious rooms with a separate tatami area and two beds were comfortable and welcoming. The private onsen bath inside the bedroom added a luxurious touch. While language barrier was a minor issue, the friendly staff made up for it with their helpful attitude. The location, though not perfect, offered access to nearby attractions and impressive onsen facilities. The dining options were a mix of average and good, with a highlight on grilled fish. The facilities were decent, providing essential amenities for a comfortable stay.

Rooms
9.0
The rooms were spacious, comfortable, and beautifully equipped with a private onsen bath inside the bedroom.
Service
7.0
The staff, although not fluent in English, tried their best to communicate and were notably nice and helpful.
Location
8.0
The hotel, though best accessed by self-driving, offered a shuttle service and was conveniently located near attractions with two beds in the room.
Dining
7.0
The dining experience varied between average and good, with a standout being the grilled fish option.
Facilities
8.0
The hotel's facilities were suitable for a comfortable stay, offering necessary services for guests.
Michael
United Kingdom, February  2024
7.0/10

The hotel offers spacious and nicely decorated rooms, with a separate tatami area and two beds, though the price is on the higher end. The service is friendly and helpful, even with language limitations. The location is best for self-driving guests but has great onsen facilities. The dining experience is average but includes good Sicilian pastries. The facilities are well-rounded.

Rooms
8.0
The room was huge, nicely decorated, and very comfortable, with a separate tatami area and two beds. It was spacious but priced above 600 euros.
Service
7.0
The staff spoke little English but definitely tried. They were nice and helpful.
Location
7.0
The hotel is best accessed by self-driving guests, though a shuttle is available. There are wonderful onsen facilities but the area may be blocked by a sheet.
Dining
6.0
The dining experience was very average overall, though the Sicilian pastry was good.
Facilities
7.0
The hotel provides room service and commercial services, offering a decent range of facilities.
Warren
United Kingdom, January  2024
7.4/10

The hotel offers spacious and beautifully decorated rooms that are very comfortable. However, the pricing may be on the higher side. The service is pleasant and helpful, though limited English may be a challenge. The location is convenient for self-driving guests, with shuttle options available, while the dining experience is varied. The hotel boasts impressive onsen facilities and two beds in the restaurant for relaxation.

Rooms
8.0
The rooms are huge, nicely decorated, and very comfortable, featuring a separate tatami area and two beds.
Service
7.0
The staff is nice and helpful, though they speak little English. They make an effort to assist guests.
Location
9.0
The hotel is best accessed by self-driving guests, with a shuttle service available. The onsen facilities are wonderful, and there are restaurants around for convenience.
Dining
6.0
The dining options vary from average to good, with a barbecue option available.
Facilities
7.0
The hotel offers shops/commercial services, and there are massage services provided. While the facilities are decent, the pricing may not align with the value offered.
Ian
United Kingdom, January  2024
7.6/10

My stay at the hotel was absolutely delightful. The rooms were huge, nicely decorated, and very comfortable. I particularly loved the beautiful private onsen bath inside the bedroom and the separate tatami area. The only downside was the limited English spoken by the staff, although they were nice and always willing to help out. The hotel is best accessed by self-driving, but they do offer a shuttle service. The dining experience was average, but the guava jam was a nice touch. Overall, the facilities were great, complementing the comfortable rooms.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
7.0
The staff spoke little English but were nice and helpful.
Location
8.0
The hotel is best accessed by self-driving, although a shuttle is available.
Dining
6.0
The dining was very average, but the guava jam was a nice addition.
Facilities
8.0
The facilities were great, contributing to a pleasant stay.
Comfortable Rooms
Limited English
Geoffrey
United Kingdom, January  2024
7.2/10

My stay at the hotel was a mix of great and not-so-great experiences. The rooms were huge, beautifully decorated, and very comfortable, with a separate tatami area and a bedroom area featuring two beds. The private onsen bath inside the bedroom was a special touch. However, the language barrier with the staff, who didn't speak much English or other foreign languages, was a bit challenging. On the bright side, the staff was nice and helpful. The location, best accessed by self-driving, offered some good features but could be improved with better accessibility. The dining options were average, with room for enhancement, like the toasted sandwiches. Overall, the facilities were good, but there were some minor inconveniences.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable with a separate tatami area and a bedroom area featuring two beds. The beautiful private onsen bath inside the bedroom was a delightful addition.
Service
7.0
Despite the language barrier, the staff were nice and tried to assist as much as possible.
Location
6.0
The hotel's location is best accessed by self-driving, although there is a shuttle available. While it is ok, it could be more accessible.
Dining
6.0
The dining experience was a mix, with some dishes being good and others average. The toasted sandwiches were a highlight.
Facilities
8.0
The facilities were decent overall, offering a comfortable stay, but there were some minor inconveniences to consider.
Comfortable Rooms
Language Barrier
Harry
United Kingdom, December  2023
8.0/10

I had a wonderful stay at this hotel. The beautiful private onsen bath inside the bedroom and separate tatami area made it so comfortable. Plus, the view of the garden was absolutely stunning. The service was nice and helpful, although there was a language barrier. The location in Hakone was good, although accessing it is easier by self-driving. Dining was average, but the fresh pasta was a highlight. The facilities were top-notch, making my stay even more enjoyable.

Rooms
9.0
The room was comfortable with a beautiful private onsen bath and a view of the garden.
Service
7.0
The staff, although not fluent in English, were nice and tried to assist as much as possible.
Location
8.0
The hotel is in the beautiful Hakone area, best accessed by self-driving, offering an impressive view from the restaurant.
Dining
7.0
The dining experience was average overall, but the fresh pasta was a delicious highlight.
Facilities
9.0
The facilities were outstanding, adding extra comfort and convenience to my stay.
Jim
United States of America, December  2023
7.8/10

I had a wonderful stay at the hotel, enjoying the spacious and beautifully decorated room with a separate tatami area and bedroom with two beds. The private onsen bath inside the room was a fantastic touch. While the language barrier was a bit challenging with the staff, they were nice and tried their best to be helpful. The location was great for those traveling by car, but the view from the open area was somewhat obstructed. The dining experience offered a mix of average and good traditional dishes. The facilities, including the onsen, were top-notch.

Rooms
9.0
The room was huge, nicely decorated, and very comfortable. It was spacious and had a beautiful private onsen bath inside.
Service
7.0
The staff didn't speak much English, but they were nice and tried to assist as best they could.
Location
8.0
The hotel is best accessed by self-driving, with a shuttle available. The onsen facilities were wonderful, but the view from the open area was partially blocked.
Dining
6.0
The dining experience offered a mix of very average and good traditional dishes.
Facilities
9.0
The facilities, especially the onsen, were impressive and added to the overall experience.
Katherine
United States of America, November  2023
7.8/10

I had a delightful stay at this hotel. The rooms were spacious and comfortable, featuring a separate tatami area and bedroom with two beds, offering a view of a beautiful garden. The service was warm and welcoming, despite the limited English spoken. The location was decent, with the option of self-driving or using the shuttle. The dining experience was average, but the facilities, including wonderful onsen facilities, were a highlight.

Rooms
9.0
The rooms were spacious, comfortable, and had a lovely view of the garden.
Service
8.0
The staff, though with limited English, were nice and helpful, ensuring a pleasant stay.
Location
7.0
The hotel's location, while okay, offered the convenience of self-driving or using the shuttle.
Dining
6.0
The dining experience was very average overall.
Facilities
9.0
The onsen facilities were wonderful, adding to the overall experience.
John
United Kingdom, November  2023
8.4/10

I absolutely loved my stay at this hotel. The rooms were spacious, beautifully decorated, and incredibly comfortable with a separate tatami area and two beds. The private onsen bath inside the bedroom was a delightful touch. The service, despite the language barrier, was friendly and accommodating. The location, while needing self-driving for best access, offered wonderful onsen facilities and access to nearby attractions. The dining experience was a mixed bag, ranging from average to good, but the fresh products stood out. The facilities were top-notch, providing everything needed for a luxurious and relaxing stay.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
8.0
The staff may not speak much English, but they were definitely nice and helpful.
Location
9.0
The hotel is best accessed by self-driving, with access to nearby attractions and wonderful onsen facilities.
Dining
7.0
The dining options varied from very average to good, with fresh products shining through.
Facilities
9.0
The facilities were superb, providing a luxurious and relaxing experience.
Comfortable
Language Barrier
Jimmy
United Kingdom, November  2023
7.8/10

The hotel offers a beautiful private onsen bath inside the bedroom, comfortable rooms, but with a price above 600 euros. The separate tatami area and bedroom area with two beds add to the comfort and charm of the rooms, making them a great choice for a relaxing stay.

Rooms
9.0
The rooms are spacious and cozy, with a lovely private onsen bath, ensuring a truly relaxing experience.
Service
7.0
The staff, while not fluent in English, made a noticeable effort to communicate and provide assistance. They are friendly and helpful, enhancing the overall experience.
Location
8.0
Situated in beautiful Hakone, the hotel is best accessed by self-driving, although a shuttle is available. The surrounding area is perfect for those seeking a peaceful retreat with stunning onsen facilities.
Dining
7.0
The dining experience was decent, offering good quality food with room for improvement. Fresh sandwiches are a nice option for a quick bite.
Facilities
8.0
The hotel provides a variety of facilities to enhance the stay, including the enjoyable onsen and massage services. However, the language barrier may slightly impact the overall experience.
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05Dec2024Select date
Rooms and Guests2 Guest, 1 Room