logo

Hakone Hisui, Hakone

Book on our site
Up to 10% less
than Booking.com
Check rooms and rates
From328US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

837 Sengokuhara, Hakone, Japan, 250-0631

Hakone Hisui is a 5-star ryokan situated in the scenic Hakone region of Japan, renowned for its rejuvenating hot springs and tranquil surroundings. The hotel offers an authentic Japanese experience with individually decorated rooms and on-site dining featuring local cuisine. Guests can enjoy proximity to various attractions, including the Museum of The Little Prince and Mt. Kintoki.

Location

Hakone Hisui is conveniently located near popular points of interest, including Kintoki Shrine and the Ropeway, making it ideal for visitors. The nearest airports are Tokyo Haneda International Airport and Oshima Airport, both within a manageable distance. Guests have access to complimentary private parking, with public transport options to explore the surrounding scenic area.

Rooms

The ryokan features eight uniquely decorated air-conditioned guestrooms equipped with essential amenities, including a terrace with garden furniture. Each room includes a private hot springs bath, separate bathtubs, and showers, enhancing the relaxation experience. Room facilities encompass a kettle, fridge, minibar, safety deposit box, and flat-screen TV. Guests will also find complimentary bottled water and hair dryers in their accommodations.

Eat & Drink

The hotel's restaurant, ICHIYUU, offers diverse dining options, including à la carte and Asian breakfast selections every morning. Meals are prepared with local ingredients, and guests need to check in early to enjoy dinner at the property. Breakfast is complimentary and served daily from 7:30 AM, providing a great start to each day. Guests can also unwind at the bar/lounge with a selection of drinks.

Leisure & Business

Leisure amenities at Hakone Hisui include an indoor mineral hot spring and a sauna, offering relaxation after a day of exploration. The ryokan provides massage services, body treatments, and facials for enhanced wellness experiences. Additional facilities like karaoke, a shared lounge, and a garden are available for guests, along with practical amenities such as complimentary Wi-Fi and a 24-hour front desk.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Triple Room
Max:
3 persons
50 m² 
Bed options:
2 Single beds
Shower
Heating
Check Prices
Deluxe Twin Room
Max:
2 persons
56 m² 
Bed options:
2 Single beds
Shower
Heating
Check Prices
Deluxe Triple Room
Max:
3 persons
56 m² 
Bed options:
2 Single beds
Shower
Heating
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Hakone 4.5 km
Airports
Oshima (OIM) 88.5 km
Tokyo International (HND) 98.9 km
Train
Togendai Station 3.7 km
Gora Station 4.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant

Business

  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

837 Sengokuhara, Hakone, Japan, 250-0631
Map view
837 Sengokuhara, Hakone, Japan, 250-0631
Nearby
Museum
Museum of The Little Prince in Hakone
230 m
Museum
Lalique Museum Hakone
230 m
82 Sengokuhara
Choanji Temple
230 m
Park
Hakone Botanical Garden of Wetlands
230 m
817-580 Sengokuhara
Hakone Bushi-no-Sato Museum
230 m
817 Sengokuhara
Hakone Shisseikaen
230 m
Restaurants
Le Train
460 m
186-1 Sengokuhara Hakone Lalique Museum
Tsubosen Kaennokomichi
350 m
Sengokuhara
Lys
540 m
186-1 Sengokuhara Hakone Lalique Museum
Kamaya
250 m
817 Sengokuhara
Hakone Sushi
270 m
817 Sengokubara
Chaina House
340 m
164-1 Sengokuhara
Azure Moon
530 m
184 Sengokuhara
Restaurant le Petit Prince
560 m
909 Sengokuhara Musee du Petit Prince de Saint

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Comfortable Rooms
Nice Staff
Limited English
Average Dining
7.6/10
Very good
Rooms
8.8
Location
7.9
Service
7.1
Dining
6.3
Guest reviews
7.6/10
based on 20 reviews
8.6
8.6/10based on 14 reviews
Tommy
United Kingdom, June  2024
7.4/10

The hotel offers comfortable rooms with a separate tatami area and two beds, above 600 euros, with a view of a beautiful garden. The service, while friendly and helpful, is challenged by limited English proficiency. The location is best accessed by self-driving, though a shuttle is available, with wonderful onsen facilities in beautiful Hakone. Dining options are average.

Rooms
8.0
The rooms were comfortable, with a separate tatami area and a bedroom area with two beds, offering a view of a very beautiful garden.
Service
7.0
The staff, although they don't speak much English, were nice and tried their best to be helpful.
Location
9.0
The hotel is best accessed by self-driving, with a shuttle available, situated in beautiful Hakone with wonderful onsen facilities.
Dining
5.0
The dining experience was very average with limited options.
Facilities
8.0
The hotel provides onsen facilities and other amenities for a pleasant stay.
Norman
United States, May  2024
7.0/10

My stay at the hotel was a mixed experience. The rooms were spacious, nicely decorated, and very comfortable, with a separate tatami area and two beds, which was great. The service, while the staff didn't speak much English, they were still nice and tried their best to assist. The location, although best accessed by self-driving, had wonderful onsen facilities, and the beautiful attractions nearby were easily reachable. Unfortunately, the dining options were very average, and the facilities could be improved.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
7.0
The staff was nice and helpful.
Location
8.0
The hotel is best accessed by self-driving and has wonderful onsen facilities and nearby attractions.
Dining
5.0
The dining experience was very average.
Facilities
6.0
Facilities could be improved.
Judith
United States, May  2024
8.0/10

I was delighted with my stay at this hotel. The rooms were spacious, beautifully decorated, and incredibly comfortable, with a separate tatami area and two cozy beds. The private onsen bath inside the bedroom was a luxurious touch. The service, while lacking fluency in English, was still pleasant and helpful. The location, although slightly obstructed by a sheet, was convenient, especially for self-driving guests, and offered wonderful onsen facilities. The dining experience was good overall, and the facilities were well-maintained. Price may vary, but the value for money was reasonable.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable, featuring a beautiful private onsen bath.
Service
7.0
The staff, although not fluent in English, were nice and tried their best to assist me during my stay.
Location
8.0
The hotel is best accessed by self-driving, with a shuttle available, and offers a fantastic setting within the Hakone area.
Dining
7.0
The dining experience was also good, offering a variety of dishes with some average options.
Facilities
9.0
The facilities were impressive, especially the onsen amenities, ensuring a delightful stay.
Pete
United Kingdom, April  2024
7.6/10

The hotel offers spacious rooms with a separate tatami area and a bedroom area with two beds, beautifully decorated and very comfortable, overlooking a stunning garden. The service, although limited in English, is friendly and helpful. The location, although best accessed by self-driving, is convenient for exploring the attractions in beautiful Hakone. Dining options vary from average to good. The facilities are adequate for a comfortable stay.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable with a view of a beautiful garden.
Service
7.0
The staff, though lacking fluency in English, are nice and try to assist guests.
Location
8.0
The hotel is best accessed by self-driving and is located in beautiful Hakone with attractions nearby.
Dining
6.0
The dining experience ranged from very average to good with various salad options.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
John
United States, March  2024
8.0/10

I had an incredible stay at this hotel! The rooms were spacious and beautifully decorated, with a separate tatami area and a bedroom with two very comfy beds. The private onsen bath in the bedroom was a luxurious touch. The service was friendly and accommodating, despite some language barriers. The location, though not easy to access without self-driving, was surrounded by beautiful scenery and had amazing onsen facilities. The dining experience was hit or miss, but the Mediterranean food was a highlight. The facilities were top-notch, making my stay truly relaxing and enjoyable.

Rooms
9.0
The rooms were nice, huge, and very comfortable with a beautiful private onsen bath inside the bedroom.
Service
7.0
Despite the language barrier, the staff was nice and tried their best to assist me.
Location
8.0
The hotel is best accessed by self-driving and offers a wonderful onsen experience in a picturesque setting.
Dining
7.0
The dining experience was a mix of average and good, with the Mediterranean food standing out.
Facilities
9.0
The facilities were impressive, providing a range of convenient amenities for a luxurious stay.
Bernard
United Kingdom, February  2024
7.8/10

My stay at the hotel was a lovely experience overall. The spacious rooms with a separate tatami area and two beds were comfortable and welcoming. The private onsen bath inside the bedroom added a luxurious touch. While language barrier was a minor issue, the friendly staff made up for it with their helpful attitude. The location, though not perfect, offered access to nearby attractions and impressive onsen facilities. The dining options were a mix of average and good, with a highlight on grilled fish. The facilities were decent, providing essential amenities for a comfortable stay.

Rooms
9.0
The rooms were spacious, comfortable, and beautifully equipped with a private onsen bath inside the bedroom.
Service
7.0
The staff, although not fluent in English, tried their best to communicate and were notably nice and helpful.
Location
8.0
The hotel, though best accessed by self-driving, offered a shuttle service and was conveniently located near attractions with two beds in the room.
Dining
7.0
The dining experience varied between average and good, with a standout being the grilled fish option.
Facilities
8.0
The hotel's facilities were suitable for a comfortable stay, offering necessary services for guests.
Michael
United Kingdom, February  2024
7.0/10

The hotel offers spacious and nicely decorated rooms, with a separate tatami area and two beds, though the price is on the higher end. The service is friendly and helpful, even with language limitations. The location is best for self-driving guests but has great onsen facilities. The dining experience is average but includes good Sicilian pastries. The facilities are well-rounded.

Rooms
8.0
The room was huge, nicely decorated, and very comfortable, with a separate tatami area and two beds. It was spacious but priced above 600 euros.
Service
7.0
The staff spoke little English but definitely tried. They were nice and helpful.
Location
7.0
The hotel is best accessed by self-driving guests, though a shuttle is available. There are wonderful onsen facilities but the area may be blocked by a sheet.
Dining
6.0
The dining experience was very average overall, though the Sicilian pastry was good.
Facilities
7.0
The hotel provides room service and commercial services, offering a decent range of facilities.
Warren
United Kingdom, January  2024
7.4/10

The hotel offers spacious and beautifully decorated rooms that are very comfortable. However, the pricing may be on the higher side. The service is pleasant and helpful, though limited English may be a challenge. The location is convenient for self-driving guests, with shuttle options available, while the dining experience is varied. The hotel boasts impressive onsen facilities and two beds in the restaurant for relaxation.

Rooms
8.0
The rooms are huge, nicely decorated, and very comfortable, featuring a separate tatami area and two beds.
Service
7.0
The staff is nice and helpful, though they speak little English. They make an effort to assist guests.
Location
9.0
The hotel is best accessed by self-driving guests, with a shuttle service available. The onsen facilities are wonderful, and there are restaurants around for convenience.
Dining
6.0
The dining options vary from average to good, with a barbecue option available.
Facilities
7.0
The hotel offers shops/commercial services, and there are massage services provided. While the facilities are decent, the pricing may not align with the value offered.
Ian
United Kingdom, January  2024
7.6/10

My stay at the hotel was absolutely delightful. The rooms were huge, nicely decorated, and very comfortable. I particularly loved the beautiful private onsen bath inside the bedroom and the separate tatami area. The only downside was the limited English spoken by the staff, although they were nice and always willing to help out. The hotel is best accessed by self-driving, but they do offer a shuttle service. The dining experience was average, but the guava jam was a nice touch. Overall, the facilities were great, complementing the comfortable rooms.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
7.0
The staff spoke little English but were nice and helpful.
Location
8.0
The hotel is best accessed by self-driving, although a shuttle is available.
Dining
6.0
The dining was very average, but the guava jam was a nice addition.
Facilities
8.0
The facilities were great, contributing to a pleasant stay.
Comfortable Rooms
Limited English
Geoffrey
United Kingdom, January  2024
7.2/10

My stay at the hotel was a mix of great and not-so-great experiences. The rooms were huge, beautifully decorated, and very comfortable, with a separate tatami area and a bedroom area featuring two beds. The private onsen bath inside the bedroom was a special touch. However, the language barrier with the staff, who didn't speak much English or other foreign languages, was a bit challenging. On the bright side, the staff was nice and helpful. The location, best accessed by self-driving, offered some good features but could be improved with better accessibility. The dining options were average, with room for enhancement, like the toasted sandwiches. Overall, the facilities were good, but there were some minor inconveniences.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable with a separate tatami area and a bedroom area featuring two beds. The beautiful private onsen bath inside the bedroom was a delightful addition.
Service
7.0
Despite the language barrier, the staff were nice and tried to assist as much as possible.
Location
6.0
The hotel's location is best accessed by self-driving, although there is a shuttle available. While it is ok, it could be more accessible.
Dining
6.0
The dining experience was a mix, with some dishes being good and others average. The toasted sandwiches were a highlight.
Facilities
8.0
The facilities were decent overall, offering a comfortable stay, but there were some minor inconveniences to consider.
Comfortable Rooms
Language Barrier
Harry
United Kingdom, December  2023
8.0/10

I had a wonderful stay at this hotel. The beautiful private onsen bath inside the bedroom and separate tatami area made it so comfortable. Plus, the view of the garden was absolutely stunning. The service was nice and helpful, although there was a language barrier. The location in Hakone was good, although accessing it is easier by self-driving. Dining was average, but the fresh pasta was a highlight. The facilities were top-notch, making my stay even more enjoyable.

Rooms
9.0
The room was comfortable with a beautiful private onsen bath and a view of the garden.
Service
7.0
The staff, although not fluent in English, were nice and tried to assist as much as possible.
Location
8.0
The hotel is in the beautiful Hakone area, best accessed by self-driving, offering an impressive view from the restaurant.
Dining
7.0
The dining experience was average overall, but the fresh pasta was a delicious highlight.
Facilities
9.0
The facilities were outstanding, adding extra comfort and convenience to my stay.
Jim
United States, December  2023
7.8/10

I had a wonderful stay at the hotel, enjoying the spacious and beautifully decorated room with a separate tatami area and bedroom with two beds. The private onsen bath inside the room was a fantastic touch. While the language barrier was a bit challenging with the staff, they were nice and tried their best to be helpful. The location was great for those traveling by car, but the view from the open area was somewhat obstructed. The dining experience offered a mix of average and good traditional dishes. The facilities, including the onsen, were top-notch.

Rooms
9.0
The room was huge, nicely decorated, and very comfortable. It was spacious and had a beautiful private onsen bath inside.
Service
7.0
The staff didn't speak much English, but they were nice and tried to assist as best they could.
Location
8.0
The hotel is best accessed by self-driving, with a shuttle available. The onsen facilities were wonderful, but the view from the open area was partially blocked.
Dining
6.0
The dining experience offered a mix of very average and good traditional dishes.
Facilities
9.0
The facilities, especially the onsen, were impressive and added to the overall experience.
Katherine
United States, November  2023
7.8/10

I had a delightful stay at this hotel. The rooms were spacious and comfortable, featuring a separate tatami area and bedroom with two beds, offering a view of a beautiful garden. The service was warm and welcoming, despite the limited English spoken. The location was decent, with the option of self-driving or using the shuttle. The dining experience was average, but the facilities, including wonderful onsen facilities, were a highlight.

Rooms
9.0
The rooms were spacious, comfortable, and had a lovely view of the garden.
Service
8.0
The staff, though with limited English, were nice and helpful, ensuring a pleasant stay.
Location
7.0
The hotel's location, while okay, offered the convenience of self-driving or using the shuttle.
Dining
6.0
The dining experience was very average overall.
Facilities
9.0
The onsen facilities were wonderful, adding to the overall experience.
John
United Kingdom, November  2023
8.4/10

I absolutely loved my stay at this hotel. The rooms were spacious, beautifully decorated, and incredibly comfortable with a separate tatami area and two beds. The private onsen bath inside the bedroom was a delightful touch. The service, despite the language barrier, was friendly and accommodating. The location, while needing self-driving for best access, offered wonderful onsen facilities and access to nearby attractions. The dining experience was a mixed bag, ranging from average to good, but the fresh products stood out. The facilities were top-notch, providing everything needed for a luxurious and relaxing stay.

Rooms
9.0
The rooms were huge, nicely decorated, and very comfortable.
Service
8.0
The staff may not speak much English, but they were definitely nice and helpful.
Location
9.0
The hotel is best accessed by self-driving, with access to nearby attractions and wonderful onsen facilities.
Dining
7.0
The dining options varied from very average to good, with fresh products shining through.
Facilities
9.0
The facilities were superb, providing a luxurious and relaxing experience.
Comfortable
Language Barrier
Jimmy
United Kingdom, November  2023
7.8/10

The hotel offers a beautiful private onsen bath inside the bedroom, comfortable rooms, but with a price above 600 euros. The separate tatami area and bedroom area with two beds add to the comfort and charm of the rooms, making them a great choice for a relaxing stay.

Rooms
9.0
The rooms are spacious and cozy, with a lovely private onsen bath, ensuring a truly relaxing experience.
Service
7.0
The staff, while not fluent in English, made a noticeable effort to communicate and provide assistance. They are friendly and helpful, enhancing the overall experience.
Location
8.0
Situated in beautiful Hakone, the hotel is best accessed by self-driving, although a shuttle is available. The surrounding area is perfect for those seeking a peaceful retreat with stunning onsen facilities.
Dining
7.0
The dining experience was decent, offering good quality food with room for improvement. Fresh sandwiches are a nice option for a quick bite.
Facilities
8.0
The hotel provides a variety of facilities to enhance the stay, including the enjoyable onsen and massage services. However, the language barrier may slightly impact the overall experience.
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Ideas for your future trips.
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room